Common Questions
Frequently asked
questions.
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Why does my coolant keep getting low if there’s no puddle under my car?
A coolant leak isn’t always obvious during a visual inspection. We inspect the cooling system and use pressure testing to look for leaks that may otherwise go unnoticed. Repeatedly adding coolant doesn’t resolve the underlying problem, and if your engine overheats, pull over safely and shut it off. Never remove the radiator or pressurized coolant reservoir cap while the engine is hot.
Will an alignment fix unevenly worn tires, or will I need new tires too?
An alignment can help prevent further uneven wear, but it cannot restore tread that has already worn away. We evaluate the tires' condition and check for alignment, steering, or suspension problems that may have caused the wear. If replacement tires are needed, addressing the underlying issue helps protect your new set.
Does your warranty provide coverage outside Pomona?
Most products we install are backed by a nationwide warranty of 2 years or 24,000 miles. Our team can explain which products qualify, what the applicable warranty covers, and how to request assistance if an issue comes up while you're away from home.
Can I save money by paying with cash?
Yes. We offer a 4% discount when you pay with cash. Ask about cash pricing when requesting your estimate so you can understand the savings before approving the work.
How can I tell whether an auto repair shop is trustworthy?
Ask to see the failed part and the measurement. A shop you can trust registers with the Bureau of Automotive Repair, puts the estimate in writing, and gets your authorization. At M & A Auto Care in Pomona, CA, you see the evidence.
What should I bring to my repair appointment?
Bring your registration, records of recent work, and a note of when the symptom happens: cold start, braking, or turning. That detail shortens diagnostic time at M & A Auto Care in Pomona, CA, since some faults only appear on a road test.
Can you work on my vehicle while it is still under manufacturer warranty?
Yes. Routine maintenance and repairs performed by an independent shop do not automatically void a factory warranty, as long as the work is documented and done to specification. Repairs the manufacturer covers still go through a dealer. Keep every receipt we hand you.
What is the difference between OEM and aftermarket parts?
OEM parts are made to the vehicle manufacturer's original specification; aftermarket parts come from other suppliers and vary in quality. Both can be the right choice depending on the repair. We tell you which one a quote uses before you approve anything.
Does a warning light mean I should stop driving right now?
Depends on the light. A flashing check engine light, a red temperature gauge, an oil pressure light or a brake warning means pull over safely and shut off the engine. A steady amber light usually means get it tested soon, not immediately.
How do I decide which recommended repairs to do first?
Safety first: brakes, tires, steering, and anything that could strand you. Next comes damage prevention, like a coolant leak that could cook an engine. Comfort items wait. At M & A Auto Care in Pomona, CA we rank the list for you.
Does stop-and-go driving change how often my vehicle needs service?
Short trips and heavy traffic count as severe service in most manufacturer schedules, which shortens oil, brake, and transmission intervals. Commuting on the 10, the 57, the 71 or the 210 puts a vehicle squarely in that category, so we adjust accordingly.
What should a written repair estimate include?
A complete estimate itemizes every part and labor operation, with the amount you are authorizing. California law requires that written estimate and your approval before work starts, and a shop cannot exceed it without your consent. Ours also lists what we recommend watching.
Can you fix a repair another shop already did?
We can, though we diagnose it fresh rather than assuming what went wrong originally. Bring the previous invoice so we can see which parts were installed. Any warranty on that earlier work belongs to whoever performed it, so check with them first.
